Welcome to Steph Rowe Soft - Web Development Services

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      FAQ

      General

      Yes — after your site goes live, we include 30 days of complimentary support to make sure everything runs smoothly and you're fully happy with the final result.

      • Bug fixes and small adjustments based on feedback.
      • Performance checks and monitoring during the first month.
      • Direct access to support for peace of mind post-launch.

      If you're on our Elite package, yes — it includes a custom-built CMS that gives you full control over your content. You’ll be able to easily update pages, images, and more without touching code.

      • Edit text, images, and key content anytime.
      • Training provided so you feel confident using your CMS.
      • We're always here if you need help or enhancements.

      Custom Packages

      100%. All websites are built to be responsive, adapting perfectly to phones, tablets, and desktops.

      • Responsive design across all screen sizes.
      • Touch-friendly layouts and controls.
      • Optimized performance for mobile devices.

      Accessibility & SEO Audits

      Being digitally accessible means your website is designed so everyone, can navigate and interact with it equally and without barriers, examples include:

      • Keyboard & screen reader compatibility for users with visual and motor impairments.
      • Alt text for images so assistive technologies can describe visuals.
      • Sufficient color contrast to improve readability.

      It improves usability, increases audience reach, and ensures legal compliance. Points to consider:

      • Reach New Client - 27% of Canadians have disabilities. Avoid excluding potential clients.
      • Boost SEO - Accessible sites rank higher, leading to better visibility, more traffic, and sales.
      • Avoid Fines - 50+ employee businesses must follow AODA rules or risk $100K/day penalties.

      SEO (Search Engine Optimization) ensures your website ranks higher on search engines, making it easier for potential customers to find you. Examples include:

      • Keyword Optimization – Aligning content with search queries to boost visibility.
      • Fast Load Times - Improving speed for better rankings and user experience.
      • Quality Links– Strengthening site authority with backlinks and internal links.

      API Integrations

      Yes — we specialize in connecting your website with the right tools to improve performance and automate your workflow. From payments to chatbots, we’ve got it covered.

      • Seamless integration with third-party services (like Stripe or HubSpot).
      • Automate repetitive tasks to save time and reduce errors.
      • Enhance user experience with live chat, CRMs, or custom features.

      E-commerce Solutions

      Absolutely. We optimize your store to maximize sales and make shopping smooth and enjoyable for your customers.

      • Conversion-optimized product pages and site structure.
      • Fast, intuitive navigation with fewer clicks to checkout.
      • Seamless, secure checkout process to reduce abandonment.